HOW WAS LIVE ALEANNLAB CHATBOT DEVELOPED?
Live chat is an online tool that allows businesses of all sizes to communicate with website visitors and potential customers via messaging 24 hours a day, 7 days a week. Rather than waiting for an email response, customers can simply open a live chat window and speak directly with a live agent in real time. Not only does live chat benefit the customer by creating a better customer experience, but it also benefits the business. With live chat software, businesses are able to:
- Capture and qualify incoming leads to boost your marketing ROI.
- Close deals quicker and more efficiently.
- Retain customers by providing easy access to customer service and sales teams.
- Respond to customers in real-time, thus making them feel valued.